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Shipping & Returns

Shipping:

We will send your order in 1-3 days after receive the payment and confirm the order details. And let you know the tracking number.

Express (DHL, FedEx, TNT, UPS): fastest and safest, may track online, cost high, some remote area can not reach.

EMS: slower than express and can reach most places, may track online, few would lose, weight less than 30kgs.

Registered Air Mail (Table Rate): cost cheap, can reach most places, but because it ships between different post systems, it is very slow, possible lose, weight less than 2kgs.

Transportation time for Air Mail: 

Area

Normally Transportation time

USA, Canada

10 to 20 days

Australia, New Zealand, Singapore

8 to 15 days

Japan, UK, Ireland, Germany, France, Spain, Sweden, Denmark, Western Europe

8 to 20 days

Italy, Brazil, South America

9 to 25 days

Other countries

12 to 30 days

Please track at http://www.17track.net/en

 

International Buyers – Please Note:

Customs fees are normally charged by the shipping company or collected when you pick the item up. These fees are not additional shipping charges.

Please check with your country's customs office to determine what these additional costs will be prior to buying.

Because the liquid and paste can not shipped by DHL, Fedex or other international express, have to ship by EMS or Registered Air Mail.

If there are any limitation or requirements for customs clearance, please inform us in advance.

Normally we send the goods with a commercial invoice which indicate the value.


Returns and Refund Policy:


1. If quality problem, you can return your items within 7 days after receive it;

2. It is not accepted to return the used bga chips; 

3. Buyers are responsible for return shipping cost with proper packing;
 

4. All items returned as defective will be tested and if found defective, a replacement will be shipped or money back immediately;
 

5. If you have any other questions, please kindly contact us.

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.

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